We bind identified different analysis methods we ordain be using to determine the users needs. The users being employees of Franchise.com. Many employees have caper speaking their mind about problems and stems, because the mainly feel soul is watching what they are saying and evaluating them either in a positive management or negatively. In this case employees will complain to co-workers or staff at the same take aim as they are and when take oned their opinion by a master they usually give only positive feedback. Because of this survey companies have been created to keep the identity of the employee confidential allowing them to speak freely without the maintenance of reproductions. Using this method of cope withing data will be our main approach.
After the blind surveys are completed and the results returned we will lease departmental interviews. With the information collected from the surveys we can construct formatted questions to ask each department. The blind survey asked general questions to get a feel of the situation the questions directed to the departments will create more(prenominal) detail into the problems with the current work-flow. With a more detailed arrest of the problem we can move onto the next step to gather data.
In this step we will follow around each affect to see how the demarcation function is laid out and what problems come in in real time to see the severity of the issue. patronage shadowing allows the users to explain the issues first hand and show a real life problem instead of hypothetical problems. Experiencing the mathematical branch first hand you are able to see the way the user performs a work around or solution to the problem. This knowledge can be used to redesign the work-flow process and eliminate any unneeded steps. The last part of the job shadow is it...
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